Shipping Policy

At Cresn, we work hard to get your order to you quickly and safely. Please read our shipping details below:

---

Processing Time

• All ready-made items are processed within 2–3 business days after payment confirmation.

• Custom/personalized products (like printed lockets or name keychains) may take 5–7 business days to produce before shipping.

---

Shipping Methods & Delivery Times

• We ship across India and worldwide.

• Estimated delivery times:

  • Standard Shipping (Domestic): 5–7 business days

  • Express Shipping (Domestic): 2–4 business days

  • International Shipping: 10–20 business days (varies by country)

Note: Delivery times are estimates and may vary due to courier delays, weather, or holidays.

---

Shipping Charges

• Shipping costs are calculated at checkout based on location, weight, and selected method.

• Free shipping may be available on promotional offers or orders above a certain value.

---

Order Tracking

• Once your order is shipped, you’ll receive a tracking number via email/SMS so you can follow its journey.

---

Incorrect Addresses

• Customers are responsible for providing the correct shipping details.

• Orders returned due to an incorrect or incomplete address may incur reshipping charges.

---

Lost or Delayed Packages

• If your package is delayed or missing, please contact us and we’ll work with the courier to resolve the issue.

• Cresn is not liable for delays once the package is with the courier, but we’ll do our best to assist you.

---

Contact

For shipping-related questions, reach out at:
📧 support@cresn.com